What is the Abrasive Connection?
The Abrasive Connection is an online self-service center designed exclusively for distributors to check prices, available inventory, order status and invoices, as well as place orders electronically. You can do all this without making a call to Customer Service and it's available 24 hours a day, 7 days a week. Of course, Customer Service is always available if you have further questions.
Key Advantages
Key information found online include:
- Place Orders
- Check Order Status
- Track Orders
- Check Product Price and Availability
- Search for Products
- View Invoices and Credit Memos
Some of the key advantages of the new Abrasive Connection Express over the “Old” Abrasive Connection are:
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Faster response times. We have invested in new systems and hardware to provide a quick and smooth visit to the site.
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Easier to find what you need. Improved user interface that is more self guiding, and allows you to switch between screens without loosing your work.
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Flexible shipping. You can now select between many national carriers that serve the US and Canada, and you can ship your orders collect or third party billing.
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Ship it air. We can now ship orders via all versions of air delivery.
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Multiple ways to search for a product. Products can be searched by using the Quick Search (simply enter the product number or any part of the product description and Click search), use Detailed attributes, or use a "Decision Tree" to help you find the right product. Make side-by-side comparisons of two products to quickly determine the product that meets your customer needs. You can also add products to your cart while you search!
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Order with your part number. If you provide Saint Gobain Abrasives with your part numbers as they relate to the Saint Gobain Abrasives part number, you can actually enter the order with your part numbers!
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Product price and availability is now in one screen found on the Home Page Quick Price section, or by clicking the Quantity Brackets links found throughout the site.
To Sign Up for the Abrasive Connection
Please note that you must be a Saint Gobain Abrasives distributor to use Abrasive Connection. Please go to
www.abrasiveconnection.com
, click Registration at the bottom of the screen to request a log-on id and password. Our eBusiness team is here to help with any training or questions at 888-383-2236, or email us at
abrasive.connection@saint-gobain.com
.